Frequently Asked Questions

Everything you need to know about your AUSSIE diecast fashion experience.

How long does shipping take within Australia?

We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days across most Australian metropolitan areas.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings cannot be returned.

How do I determine my correct size?

Each product page features a detailed size guide with measurements in centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.

Do you offer international shipping?

Yes, we ship to selected international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our customer service team within 1 hour of placement if you need to make changes, and we will do our best to assist.